Guidance on the use of AI-enabled ambient scribing products in health and care settings

GPC have provided a brief note focusing on the use of artificial intelligence in general practice – please find below a summary of a key document that is available for practices regard namely “Guidance on the use of AI-enabled ambient scribing products in health and care settings”.

Overview

This document, published by NHS England on 27th April, provides guidance on the deployment of AI-enabled ambient scribing products including advanced ambient voice technologies (AVTs) used for clinical or patient documentation and workflow support in health and care settings. It is of relevance to GPs aiming to implement a specific product.  This is the first in a series of documents to be published over the next six months.  An AI Ambassadors network will be established to support best practice and sharing of insights. 

What are AI-enabled Ambient Scribing Products?

These are speech recognition and natural language processing (NLP) systems that:

  • Record and transcribe conversations between clinicians and patients during consultations.
  • Use AI algorithms to generate structured clinical notes, such as SNOMED-coded entries.
  • Can auto-populate sections of the patient record, with clinician approval.
  • Can generate outputs in the form of medical letters or other documentation.
  • Can recommend actions such as onward referral.

Some tools include features such as:

  • Automatic summarisation of discussions based on text transcripts.
  • Intelligent prompts for missing clinical information.
  • Real-time transcription during the consultation.

Any questions, please dont hesitate to contact the LMC office.

Last Updated on 6 May 2025