The Banks Surgery
9 The Banks
Sileby
LE12 7RD
01509 812343
The Banks Surgery is looking to recruit a level 3 Health Care Assistant to add to our team. We are a very patient centered practice with circa 6,300 patients. The vacancy is for approximately 18 hours per week.
JOB DESCRIPTION
JOB TITLE: Health Care Assistant
MAIN LOCATION: The Banks Surgery
RESPONSIBLE TO: Lead nurse and Jane Steel
ACCOUNTABLE TO: GP’s
Job Summary
To assist with the delivery and provision of high-quality primary health care service for patients within the practice including clinical and administrative tasks in which they have been trained and/or shown to be competent. The HCA will work collaboratively with all members of the multi-disciplinary team in order to promote a high standard of health and well-being amongst the patient population and to facilitate access to appropriate medical personnel when required.
Main duties and responsibilities
- To assist the GPs and nurses in providing a high standard of care for the practice population within the practice policies, procedures and guidelines.
- To assist the GP’s, nurses and practice staff to meet the nationally agreed targets for health as agreed in the new GMS contract.
- To carry out clinical and administrative duties under the supervision of a senior member of staff.
Clinical Tasks
- Phlebotomy
- Electrocardiographs (ECG’s)
- Vaccinations
- Blood pressure monitoring
- 24hr Ambulatory monitoring
- New Patient checks
- NHS Health Checks
- Lifestyle monitoring
- Urinalysis
- H-Pylori tests
- Ear syringing
- Wound care
- Health education including promoting the health benefits of a healthy diet, smoking cessation and exercise
- Chaperoning
Clerical tasks
- Input of general data and clinical information onto electronic patient’s records
- Stock taking and ordering supplies of clinical/medical equipment
- Restocking and cleaning of clinical rooms as required (split between all nurses and HCA’s)
- Dealing with telephone enquiries as appropriate
- Referral of patients to other medical or administrative personnel and voluntary agencies when appropriate
- Preparation of equipment for testing and servicing
- Source and maintain relevant information leaflets and literature for patient displays
- Data entry of cervical screening/bowel screening/breast screening
Management/Leadership Responsibilities
- Support the GPs and nurses in the management and execution of clinical practice
- Manage own workload effectively within the practice clinic times
- Attend and contribute to any clinical meetings
- Take reasonable care of own health and safety and that of others and use equipment correctly in accordance with statutory legislation and practice policies at all times
- Work within the Primary Care Practice infection control principals and guidelines
- Conduct risk assessments in situations where personal, colleague or patient safety may be compromised
- Follow the practice procedures and policies for dealing with complaints, disciplinary and grievance issues
- Ensure that all those persons met within the course of the job are given equality of treatment and are not discriminated against
Research/Education and Training
- Assist in the evaluation of current practice and service provision by participating in the collection of data, clinical audit and user satisfaction surveys
- Participate in regular staff appraisals and performance reviews
- Undertake appropriate training or development courses as identified through the use of a Personal Development Plan
- Attend/log on to any mandatory training as required
- Assist in the induction of new staff members
Communication/Key Working Relationships
- Liaise and work collaboratively with the GP’s, nurses, practice staff and outside agencies as deemed appropriate
- Communicate effectively with patients reporting relevant information or concerns to senior staff promptly
- Explain clinical procedures to patients clearly in order to obtain informed consent
- Document written and electronic information accurately and professionally
- Ensure confidentiality in all matters relating to patients, staff and information obtained in the course of employment in line with statutory legislation
- Recognise the limitations of own scope of knowledge and practice and be aware of when to refer to senior member of staff
Other Duties and Responsibilities
In line with practice changes and service demands, Health Care Assistants are expected to demonstrate a flexible approach to working practices and may be asked to assume other responsibilities consistent with their level of competence as required in order to meet service needs.
Please contact Jane Steel on 01509 812343 for an informal chat or email your CV across to Janesteel@nhs.net
Closing date 14th May 2026