Patient Services Adviser – The Glenfield and Groby Surgeries

Closing Date: 24 July 2026

Organisation: The Glenfield and Groby Surgeries
Location: 111 Station Road Glenfield Leicester LE3 8GS

VACANCY – PATIENT SERVICES ADVISER

FULL TIME POSITION

The Glenfield & Groby Surgeries are seeking to recruit a highly motivated, enthusiastic, and customer-focused Patient Services Adviser to join our friendly and dedicated team.

The successful candidate will possess excellent communication, telephone, and customer service skills, with a professional and compassionate approach to patient care.

Previous experience working within a GP practice and knowledge of SystmOne would be advantageous; however, these are not essential as full training will be provided.

Applicants must be flexible and willing to provide cover for annual leave and sickness absence and some weekday evenings and Saturday working on a rota basis will be required.

We offer attractive terms and conditions of employment, including membership of the NHS Pension Scheme.

To apply, please send your CV and covering letter to:

Diane Alonzo

Patient Services Manager

The Glenfield Surgery

111 Station Road

Glenfield

Leicester LE3 8GS

Email: diane.alonzo@nhs.net

Closing Date: Friday 24th July 2026