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PCN Leadership Development Programme

Primary Care and Primary Care Networks

The key challenge faced by different organisations is to nurture a culture that ensures the delivery of continuous improvement of high quality as well as safe and compassionate healthcare. Leadership is the most influential factor in shaping organisational culture. Therefore, it is fundamental to ensure the necessary leadership behaviour strategies and qualities are developed. We currently have different leadership offers to support our Primary Care leaders and managers at all levels within the multidisciplinary workforce. Our programme offer is focused on design and delivery and the impact on the individual (I), team working (We), organisation and the system (Us) of healthcare delivery.

Primary Care Network Leadership Development Programme

This PCN Leadership Development Programme will equip and enable Primary Care Leaders to confidently work with others beyond the boundaries of their immediate organisation to consider their impact across networks and systems. It will aim to support the development of PCNs, valuing the co-production of health and wellbeing of people and communities with the aim to push forward service transformation to deliver better, safer and more effective care. It will integrate learning activities which will help to maximise team performance and develop the capability to master the challenges and opportunities faced. The course is designed to run over a series of 5 virtual workshops to be held throughout March and April. The programme is further supported by access to a Learning Portal which will provide access to a wide range of tools and learning which will assist the delegate in establishing, developing, and driving a thriving PCN. The programme is suitable for Clinical Directors, Board Members, GP’s, Dentists, Pharmacists and ARRS roles. Link to register for the different cohorts: Cohort 1; Cohort 2 and Cohort 3

Primary Care Network (PCN) masterclass

As the development of PCN’s speeds up, it is important that we develop our skills and leadership capacity across the region. To this end we are running a series of masterclasses, to be delivered virtually throughout March and June of this year. Each class will explore key facets of the leadership challenge and is delivered by a subject expert. The overall aim is to improve confidence founded on a greater understanding of what it takes to make a great team. Subjects covered will include diversity, talent management, leadership, working at Scale with Stakeholders, communication, teamwork, courage and change with delegates being given access to a learning portal containing many tools and support materials which can be applied in our daily lives.

The masterclasses are open, and recommended for all Clinical Directors, Board members, Practice Managers, PCN Managers, Nurses, Business Managers, Nurse Practitioners, Physicians, General Practitioners (GPs), Dentists, Pharmacists, Paramedics, Mental Health Professionals, and ARRS roles.

For more information regarding the masterclass please click on the link below to register for the different masterclasses:

PCN Masterclass: Creating High Performing Teams Date time Tuesday 01 March 2:30 pm - 2:30 pm

PCN Masterclass: Being a Champion for Diversity Date Friday 11 March 5:00 pm - 7:30 pm

PCN Masterclass: Courageous Leadership Date Tuesday 22 March 2:00 pm - 4:30 pm

PCN Masterclass: Leading Change Resilient Systems Date Friday 25th March; 10:00–12:00

PCN Masterclass: The Leader as a Developer of Talent Date Thursday 31 March 5:00 pm - 7:30 pm

PCN Masterclass: The Team Leaders Toolkit Date Tuesday 05 April 2:00 pm - 4:30 pm

PCN Masterclass: Understanding Culture and Managing Change Date Thursday 7th April; 17:00-19:00

PCN Masterclass: Generating Accountability through Positive Questioning Date Friday 6th May; 10:00-12:00

PCN Masterclass: Communicating and Influencing whilst Maintaining Relationships Date Friday 27th May; 10:00-12:00

PCN Masterclass: Working at Scale with Stakeholders to develop the PCN Date Thursday 23rd June; 17:00-19:00


Black, Asian and Ethnic Minority Primary Care Sponsorship Programme

Are you a Black, Asian or Minority Ethnic woman in Primary Care who is committed to developing their career and leadership potential?

Or are you a leader in Primary, Secondary or Social Care who wants to recognise and support the potential of BAME women, create more equity in career progression and develop yourself as an inclusive leader? You will learn how to use your connections and influence to actively support your sponsees career development. This could include helping your sponsee extend their network, make connections, identify opportunities and personally advocating for them.

The Black, Asian and Ethnic Minority Primary Care Sponsorship programme is being delivered in the context of the COVID-19 pandemic and the ambitions of the Long-Term Plan and NHS People Plan. Throughout the pandemic, leaders have had to operate beyond their comfort zone. Leaders at all levels have risen to the challenge in what has been an unprecedented year for the NHS. We need to recognise this talent; unleash their potential and we can do this through the power of sponsorship. For this to be effective, individuals need to be upskilled in the delivery of sponsorship-led interventions. For example: developing their leadership capabilities as sponsors who are compassionate, inclusive and distributive; to support innovation, new ways of working and sustainability; and support them in developing behaviours that enable them to deal with issues of equality, diversity and inclusion, particularly in the current context.

Across the NHS in the Midlands, too few BAME women are reaching senior leadership positions at the very top of their organisations. A significant reason for this is that they are not getting the high-profile leadership and learning opportunities that are often the steppingstone into more senior roles.

Inclusion is a complex issue, with women and people from minority backgrounds experiencing a wide range of systemic progression challenges. These barriers stem from unequal power structures, unconscious bias and a lack of formal support.

11 ICS areas across the Midlands are committed to addressing the lack of representation of female BAME leaders (predominantly from Primary Care settings) through a proactive and groundbreaking sponsorship programme.

Link to register and dates for the programme https://midlands.leadershipacademy.nhs.uk/event/black-asian-and-ethnic-minority-primary-care-sponsorship-programme/


Practice, PCN and Business Managers Leadership Programme 2022

The Midlands Leadership and Lifelong Learning Team are delighted to announce this programme providing support and development for Practice, PCN (Primary Care Network) and Business Managers with a focus on their personal skills of leadership and collaboration to ‘work at scale’. It will consider the nature of the role and reflect on the rapid changes COVID has bought about to the way Practices and PCNs need to work and move forward. It is designed to equip these Managers with the tools, skills, strategies and networks to lead, manage and influence change. It will consider how PCNs in the context of the People Plan and Long Term Plan will shape the way healthcare is delivered locally, regionally and nationally, and have a voice in the emerging Integrated Care Systems. Link to register and dates for the programme https://midlands.leadershipacademy.nhs.uk/event/practice-pcn-and-business-managers-leadership-programme-2022/


ICS and PCN Leadership Conference

The purpose of the event is for PCNs and ICSs colleagues in the Midlands to understand the journey of New Care Models: Vanguards to ICSs and why creating partnership of equality across Primary Care, Secondary Care and Social Care is fundamental for better leadership, population health, tackling health inequalities and transformation. Join us to celebrate by registering for the conference on this link https://midlands.leadershipacademy.nhs.uk/event/ics-and-pcn-leadership-conference/

Who can attend the programme?

All NHS staff from Primary, Secondary and Social Care

Date 29th March 2022 and Time 10:00 to 12:30


DISC team profile

Midlands Leadership Academy are supporting the use of the DiSC tool to support the development of teams. The use of this tool will help the individual team members understand their own preferences and provides a baseline for supporting wider understanding across a team. DiSC is self-assessment psychometric tool delivered through the Wiley “Everything DiSC” system in partnership with The Fruitful Toolbox. This tool uses adaptive testing to ensure results are consistent with the model and has high levels of reliability, validity and credibility. DiSC profiles describe human behaviour in various situations and provides additional insight into yourself and your colleagues, including how you interact as a team. If you and your team, require this type of input to help strengthen your communication and individual /team awareness then do get in touch and we can discuss this offer with you. Further contact us by email midlands@leadershipacademy.nhs.uk


Additional training coming soon:


Clinical Directors Executive Coaching Programme

Executive level coaching offers highly impactful, forward-focussed, action-orientated, personalised support with a strong evidence-base for success. It provides one-to-one support that is flexible to meet the needs of the individual, whilst also accelerating personal development in key areas required for effectiveness in their roles. They are a team of highly experienced, professionally qualified executive level coaches who have been delivering one-to-one coaching for senior leaders, including GPs, practice managers, clinicians, and senior leaders, for many years including PCN CDs. This includes several highly successful national programmes for NHSE. They are currently delivering one-to-one coaching for PCN CDs nationally for NHSE, and regionally for EMLA and Hereford and Worcestershire CCG. If you are interested in the programme contact us by email midlands@leadershipacademy.nhs.uk


Population health programme

This programme is designed to support you to work strategically with partners from across the health and care system to improve the health of your local population health management. The programme is designed to provide a practical approach to Population Health Management and a unique insight into the behaviour science of leading and managing change to address inequalities. If you are interested in the programme contact us by email midlands@leadershipacademy.nhs.uk


Chairing and facilitation programme

Meetings are a significant part of most of our working lives, but they can be frustrating and are sometimes even a waste of time. Understanding how to make your meetings work more effectively will not only make your meetings more productive, but also more dynamic and engaging for those taking part. If you are interested in the programme contact us by email midlands@leadershipacademy.nhs.uk


Primary Care coaching and mentoring

We want to encourage Primary Care colleagues working within general practice, community pharmacy, dentistry, optometry or any other care service to register for coaches and mentors by clicking on this link (https://midlands.leadershipacademy.nhs.uk/our-offers/coaching-and-mentoring-2/). The coaching sessions will help you to strengthen your leadership by creating space for you to stand back, slow-down and reflect if you want to:

  • appraise your decision-making in the midst of the current crisis
  • find ways to create time and space to consider how to lead the transition into the future state
  • Providing you with the opportunity to enhance your decision making, to ‘hold steady’ in and through this crisis and to build and maintain personal resilience in order to help you effectively lead with a compassionate and inclusive style


Primary Care resource including case studies and toolkit


For further information about the programme please contact midlands@leadershipacademy.nhs.uk or phillip.masuwa@nhs.net