Reception / Care Navigator Team Leader  – Countesthorpe Health Centre

Closing Date: 8 February 2026

Organisation: Countesthorpe Health Centre
Location: Central St, Countesthorpe, Leicester LE8 5QJ

Reception / Care Navigator Team Leader (Afternoons – Part Time)

Countesthorpe Health Centre

Central Street, Countesthorpe, LE8 5QJ

We are looking for an experienced and motivated Reception / Care Navigator Team Leader to support our busy GP practice during afternoon sessions.

You will provide day-to-day supervision of the reception and care navigation team, ensuring a professional, efficient, and patient-focused service. 

Acting as the main point of escalation, you will support staff, manage workflow, and help maintain safe and effective patient access.

The ideal candidate will have:

  • Experience working in a GP practice reception or care navigation role
  • Previous supervisory or senior receptionist experience or someone who is ready to take the next step into a leadership role. 
  • Excellent communication and leadership skills
  • The ability to remain calm and organised in a fast-paced environment
  • A strong understanding of confidentiality and patient care

This is a part-time afternoon role, ideal for someone looking to take the next step in primary care leadership.

The post is for 27.5 hours per week, 1-6.30pm Monday to Friday. 

For further details or to apply, please contact fiona.messiah@nhs.net

Closing date : 08 Feb 2026

Job Description